Contact Us

Saucony
Help Centre

Contact us

Live Chat

  • Weekdays: 8am to 9pm (EST)
  • Weekends: 9am to 6pm (EST)
  • Estimated wait time 1-10 minutes

Phone

  • 1-877-361-0025
  • Weekdays: 8am-9pm (EST)
  • Weekends: 9am-6pm (EST)

Email

websauconycanada@wwwinc.com

Location

Saucony.ca
Customer Service
6225 Millcreek Drive
Mississauga, ON
L5N 0G2

General Inquiry Form *Required field
Defective Product Form *Required field
Order Return Form *Required field
Order Status/Change Order Form *Required field
Return Status Form *Required field

Return Information:

For us to properly assess possible shoe defects please include two photos of your shoes.
Remove
Remove
Replacement Option: To help expedite the process should your product be approved for replacement, please include one comparable style from our website if we are unable to send the original style and size.
Yes, I'd like to receive email marketing communications from Saucony subject to Saucony's Privacy Policy.

See Privacy Policy.